Privacy Policy

1. Introduction

Welcome to Betterhalf . We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, make a purchase, or interact with us, in accordance with the Information Technology Act, 2000 and the applicable rules.

2. Information We Collect

We may collect and process the following information about you:

  • Personal Identification Information: Name, email address, phone number, billing address, shipping address, and payment information.

  • Account Information: Username, password, and account preferences.

  • Order Information: Details of products you have purchased, order history, and order preferences.

  • Technical Information: IP address, browser type, operating system, and browsing behavior.

  • Marketing and Communications Information: Your preferences for receiving marketing communications and your communication preferences.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including sending you emails to confirm your order status and shipment.

  • To manage your account and provide customer support.

  • To improve our website, products, and services.

  • To personalize your shopping experience and provide product recommendations.

  • To send you marketing communications, if you have opted in to receive them.

  • To detect, prevent, and address technical issues or fraudulent activities.

  • To comply with legal obligations and protect our legal rights.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you.
  • Legal Compliance: We may disclose your information if required by law or in response to a valid request from law enforcement or other government authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control the use of cookies through your browser settings.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Your Rights

You have the following rights regarding your personal information:

  • The right to access and obtain a copy of your information.
  • The right to rectify or update your information.
  • The right to erase your information.
  • The right to restrict or object to the processing of your information.
  • The right to data portability.
  • The right to withdraw consent to marketing communications at any time.

To exercise any of these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any linked websites you visit.

9. Children's Privacy

Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under the age of 18, we will delete such information from our records.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our website following any changes constitutes your acceptance of the updated Privacy Policy.