We strive to provide the best customer experience and satisfaction with every purchase. If you need to cancel your order, please review the following terms:

• You can cancel your order before it has been shipped. Once the order is shipped, it cannot be canceled.
• To cancel your order, please contact our customer support team at Care@Betterhalfindia.Com or call us at +91 6395440224. Provide your order details and the reason for cancellation.
• If your cancellation request is accepted, you will receive a confirmation email, and the refund process will be initiated (if applicable).

2. Refund Policy

We offer refunds for eligible products under the following conditions:

• The product must be returned in its original condition, unused, and with all original packaging and tags intact.
• Refund requests must be made within 7 days of receiving the product. After this period, no refunds will be processed.
• To request a refund, please contact our customer support team at Care@Betterhalfindia.Com or call us at +91 6395440224. Provide your order details and the reason for the refund request.
• Once your refund request is approved, you will receive a return authorization and instructions on how to return the product.
• Upon receiving and inspecting the returned product, we will notify you of the approval or rejection of your refund.
• If your refund is approved, the refund will be processed, and the amount will be credited back to your original method of payment within 7 business days.

3. Non-Refundable Items

The following items are non-refundable:

• Gift cards
• Downloadable software products
• Perishable goods such as food, flowers, newspapers, or magazines
• Personal care items such as cosmetics, skincare products, and hygiene products
• Any product that is returned without original packaging, tags, or is damaged

4. Exchange Policy

We offer exchanges for eligible products under the following conditions:

• The product must be in its original condition, unused, and with all original packaging and tags intact.
• Exchange requests must be made within 7 days of receiving the product. After this period, no exchanges will be processed.
• To request an exchange, please contact our customer support team at Care@Betterhalfindia.Com or call us at +91 6395440224. Provide your order details and the reason for the exchange request.
• Once your exchange request is approved, you will receive a return authorization and instructions on how to return the product.
• Upon receiving and inspecting the returned product, we will process the exchange and ship the replacement product to you.